Changing a booking (landlord)
Modifying a WeMeet booking.
It is possible on WeMeet to let the tenant make an adjustment to a booking. This way you do not have to reject a booking immediately, but you can ask a tenant if they can change the time, date, services/services, setup, number of guests etc so that the booking can take place with you.
Note: Changing a booking is only allowed once. If you ask a tenant to make a change, make sure it is the correct change.
A tenant can also request a change to a booking on their own. They can change the time, date, setup, number of guests, services/services to their liking. They can request this once (per booking).
The change request must always be approved again by the landlord. Even if you as a landlord have asked the tenant to make an adjustment, it is still necessary to accept it.
Is there a difference in price due to the modifications?
- If the booking is already paid and the amount is higher, the tenant will be asked to pay the difference after approval
- If the booking has already been paid and the amount is lower, WeMeet will ensure that the tenant receives his/her money back as soon as possible.
- In the case of a booking with a post payment it will not be a problem if the amount changes, because the invoice is sent afterwards.
Are you a tenant and want to read along? Then look here: Changing a booking (tenant)
Do you have any other questions or need help? Let us know by sending an email to: help@wemeet.nl. We can also be reached by phone di-free at 020-204 45444
Updated on: 23/12/2023
Thank you!