Payments
What payment options are available?
There are several ways to pay for a reservation, including a payment link that can be forwarded or the standard options such as IDEAL, credit card, SOFORT Banking, Bancontact and Giropay.Few readersInvoice as PDF in the mail
Invoice in the mail after making a booking After paying for a booking, you will receive invoice in the mail from WeMeet. This looks like this: When you open the mail you will see the invoice summarized here. The invoice is also available as a PDF in the attachment. See the invoice below.Few readersCancel free of charge
Cancellation free of charge Suppose for some reason your booking cannot go through. No problem, the booking can simply be cancelled. Hosts can specify how long before your booking starts you can cancel with 100% money back. They can specify between "1 hour in advance" to "4 months in advance." So check carefully what the specific cancellation deadline is that a venue has on its page. This can be found at the very bottom of the page. (https://storage.crisp.chat/users/helpdesk/website/e90e5Few readers
How do I use WeMeet?
Changing a booking (tenant)
Changing a booking on WeMeet.nl It is also possible to make a change to your WeMeet booking after it is already created. Do you want it on another day, time or did you forget to add services and still want to do that? You can. Just follow the steps below. Note: You can only make adjustments once, so make sure you make the adjustments at the same time if you want to do more than one. Log in to your WeMeet account. In your account, click on: Bookings. Select the booking you wanFew readersHow do I use a location's calendar?
How do I use the calendar? Once you find a suitable space for your meeting, the next step is to request a booking. The page you have in front of you will look like this: On the left side of your screen you will see a calendar. This is set to week, you can navigate through the calendar and look weeks/months ahead. You can also specify whether you want the weekly or monthly view. See the images below. !Few readersGuide to making a booking!
Brief guide to making a booking. Need help making your booking? In this guide we will help you through the steps. Go to our website https://wemeet.nl and log in with your tenant account. If you don't already have one you can register. Choose an account to: book space. Use WeMeet and its search functions to find a suitable location for your meeting. Already found a suitable locations? Then go to the location and choose the space where you want to place a booking. On this pagFew readersHow do I use a discount code?
How do I use a discount code? Check out the step by step guide on how to add a discount code to your booking below!Few readersHow do I cancel a booking?
How do I cancel a booking? Canceling a booking, just like making a booking, is done through the platform. You log into your account and click on bookings: When you click on bookings you will see the screen below. In this case, an upcoming booking is shown. In this example we click on these bookings. Should you have more bookings listed in this screen, make sure you click the corrFew readersHow do I make a booking?
How do I make a booking? Watch the video or read below it step by step how to go through this process. You've looked among all the beautiful venues WeMeet has to offer and you've picked one, great! But now what? This is how to make a booking at your chosen venue: First, open the venue's page. Here you can see the pictures, name, calendar and other features the venue offers. Check the venue's calendar to see if they have space for you at youFew readers
Until when can I cancel a booking as a tenant?
If you cancel your reservation within the specified period, you will receive a 100% refund of your payment. The cancellation period is determined by the location, which can be found at the bottom of the room page.Some readersCan I visit the location first before booking?
This is certainly possible, on the space page there is a button that allows you to submit a request to view the space first.Few readersAs a tenant, can I pay later?
As a tenant, can I pay later on WeMeet? Yes, there is an option to pay for a booking later. However, this is up to the host to decide, they can indicate this in their account. So it may be that the chosen location does not have this option. You can always send the location a message to ask them to change this once or choose a location that does offer the post-payment option. Billing From then on, the landlord is responsible for finalizing the payment. They will send you the invoice for tFew readersHow do I select specific facilities?
How do I select specific facilities? When booking a space, it is of course helpful to see what kind of facilities are offered by the host. When a date/time is selected, you can select the facilities listed. The quantity can also be determined. The price is indicated next to the icon. Sometimes a host has indicated that some facilities are mandatory. You cannot then book the venue without adding this facility. Please note! These facilities may cost money if the host has specified this and is sFew readersSpace/location searching
Find specific rooms/locations Previously it was only possible to search cities and towns on WeMeet but nowadays you can also search on a specific space or location, these will now also appear at the top of the search results. For example if you search on "me" first the spaces with the letters "me" will appear in this case Meettin and Better Meetings. After the spaces or locations come the cities and places that may be relevant to you that also start with "me." (You may also find this article iFew readersEnter reason for booking cancellation
Reason for booking cancellation It is of course very annoying (for both parties) if you have made a booking and you have to cancel it for some reason. We think it is important to know why you cancel a booking, so that the other party knows why the booking is cancelled. In this article we will explain to you how to cancel a booking and give a reason. How can you cancel a booking? To cancel a booking click in on "Bookings" in the header, once there click on the booking. (httpsFew readersHow do I find a suitable space?
On the homepage of WeMeet you will find a search bar, enter in it the place, date and time. On the results page you can further filter by: Number of persons Price Range Additional services Certain characteristics Room setting Should you be curious about all the locations, it is also possible to scroll through the map or search results.Few readersIs it possible to arrange the structure of tables/chairs yourself?
On the space page you will see what options are available regarding configuration. In some cases there might be a charge, if your preference is not listed you can always contact the location to see if more is possible.Few readersHow do I get in touch with location managers?
On the venue page (to the right of the title) is a 'Contact Us' button that allows you to contact a venue directly, via chat. Here you can ask all your practical questions regarding the venue etc.Few readersCan a booking be slightly delayed?
Initially, this is not the intention. The reason for this is that there may well be a booking after yours, and between those two times there should be some work done on the room. So try to keep to the times to avoid unnecessary problems. You could always ask the landlord if they are on location.Few readersHow long is one part of the day?
One half-day period is period of 4 hours, spread over the day there are three half-day periods. The minimum time to be booked is 30 minutes.Few readersIs it possible to bring your own facilities, food/drinks?
This depends on the preferences of the location, each location indicates whether or not they are open to this. If anything is still unclear you can always contact the location via the chat function.Few readers